Privacy Policy

1. Introduction

Naout LLC (“we,” “us,” or “our”) operates HANDLE MORE (“the App”). This Privacy Policy explains what personal information we actually collect, why we process it, who processes it on our behalf, and the rights you have. We only describe practices that HANDLE MORE genuinely uses.

2. Information We Collect

We collect the following information:

• Account information: your email address and authentication data managed by our authentication provider. If you sign in with Google, we receive your email address and basic sign-in confirmation from Google — we do not receive your Google password. You may also add an optional display name and a language preference.
• Content you create in the App: your 90-day chapters and start dates, habits and stop-doing behaviours, daily check-ins and habit results, discipline scores, training type and minutes, your daily win, lesson and optional gratitude note, one-off missions, and your weekly and 30/60/90-day review answers.
• Notification data: if you enable reminders, we store your reminder times, your device time zone, a browser push subscription (endpoint and encryption keys), a device identifier we generate, your browser/device user-agent string, and delivery results so we can send reminders and diagnose failures.
• Purchase and access information: a record that you hold Lifetime Access, and the transaction details we receive from Paddle (transaction and customer reference, purchase email, amount, currency, status). We never receive or store your full card number.
• Support messages: if you contact us through the in-app support form or by email, we store your email address, the category you selected and the message you wrote so we can answer you.
• Technical data: limited server and error logs generated while operating the service, and the browser/device information described above. We do not run third-party advertising or analytics tracking.

3. Why We Process Your Information

We process this information to:

• Create and secure your account and sign you in;
• Provide the core product: your habits, check-ins, scores, missions and reviews, and keep them in sync across your devices;
• Send the reminders and notifications you have enabled, at the times you chose, and diagnose delivery problems;
• Confirm your purchase and grant and maintain your Lifetime Access;
• Respond to your support, refund and privacy requests;
• Keep the service secure, prevent abuse, and fix errors;
• Comply with our legal and tax obligations.

Where applicable law requires a legal basis, we rely on performance of our contract with you (providing the App and your purchase), your consent (push notifications), our legitimate interests (security, abuse prevention, service improvement) and legal obligations (tax and accounting records).

4. Local and Offline Storage on Your Device

HANDLE MORE works offline. To do this, your browser stores a copy of your recent HANDLE MORE data and any pending changes locally on your device (using IndexedDB, local storage and a service worker cache), together with your language preference, your sign-in session and a note that the app has been installed. This data stays on your device and is synced to your account when you are online again. Clearing your browser data or uninstalling the app removes this local copy.

5. Service Providers

We use a small number of processors, and only those listed here:

• Lovable Cloud / Supabase — hosting, authentication, database and server functions for the App.
• Paddle.com Market Limited — Merchant of Record for purchases: payment processing, tax, invoicing, refunds and billing support. Paddle receives only what is necessary to complete and support your transaction.
• Google — only if you choose to sign in with Google.
• Email delivery provider — used by Lovable Cloud to send account emails (such as confirmation and password reset) and to deliver your support messages to us.
• Browser push services — if you enable reminders, your browser vendor's push service (for example Apple or Google) delivers the encrypted notification to your device.

We do not sell your personal information, and we do not share it with third parties for advertising or cross-context behavioural advertising.

6. Data Storage, Transfers and Security

Your data is stored in secure cloud infrastructure with access controls and encryption in transit. Our providers may process data in the United States and other countries; where required, transfers are covered by the safeguards used by those providers. While we take reasonable measures to protect your information, no internet-based service can guarantee absolute security.

7. Cookies and Similar Technologies

We use only what the App needs to work: local storage and cookies for your sign-in session, your language preference, offline data and install state. We do not use advertising cookies, third-party analytics or cross-site tracking.

8. Your Privacy Rights

Depending on where you live, you may have the right to access your personal information, correct it, delete it, restrict or object to certain processing, receive a copy in a portable format, withdraw consent (for example by turning off notifications), and lodge a complaint with your local data protection authority. We will not discriminate against you for exercising these rights. To exercise any of them, including deletion of your account and associated data, email us and we will respond within the time required by applicable law: support@handlemore.app

9. Deleting Your Account and Data

You can request deletion of your account and your HANDLE MORE data at any time by emailing support@handlemore.app from the address associated with your account. We will delete your account, habits, check-ins, reviews, missions, reminder data and support history, except records we must keep for legal, tax or fraud-prevention reasons (for example purchase records held for accounting purposes). Deleting your account ends your access to the App, including Lifetime Access.

10. Data Retention

We keep your account and content data for as long as your account exists. Support messages are kept while needed to handle your request and for a reasonable period afterwards. Purchase records are retained as long as required by applicable tax and accounting law. Push subscriptions are removed when you disable reminders, sign out or the device becomes invalid.

11. Children's Privacy

The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted in the App or communicated to you by email. Continued use of the App after changes means you accept the updated policy. This policy does not limit any mandatory rights you have under applicable privacy law.

13. Contact

Naout LLC operates HANDLE MORE and is the controller of your personal information. For privacy questions or requests, contact us at: support@handlemore.app